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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using EchoPost ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all users, including visitors, registered users, and paying subscribers.

2. Description of Service

EchoPost is a social media management platform that allows users to manage multiple social media accounts, schedule posts, and generate AI-powered content. The Service includes access to our web application, APIs, and related features as described on our website.

3. Account Registration

To use the Service, you must:

  • Be at least 16 years of age
  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You may not share your account credentials or allow others to access your account.

4. Subscription and Payment

EchoPost offers various subscription plans with different features and pricing. By subscribing, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide valid payment information
  • Authorize automatic recurring billing until you cancel
  • Accept that fees are non-refundable except as required by law

We reserve the right to change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any laws, regulations, or third-party rights
  • Post illegal, harmful, threatening, abusive, or offensive content
  • Engage in spam, phishing, or other deceptive practices
  • Distribute malware, viruses, or harmful code
  • Infringe on intellectual property rights
  • Harass, bully, or intimidate others
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any systems
  • Use automated tools to access the Service without permission

6. Social Media Platform Compliance

You are responsible for complying with the terms of service, policies, and guidelines of all social media platforms you connect to EchoPost. We are not responsible for any violations or consequences resulting from your use of third-party platforms.

7. Content Ownership and License

You retain all rights to the content you create and post through EchoPost. By using the Service, you grant us:

  • A license to store, process, and transmit your content as necessary to provide the Service
  • Permission to post content to your connected social media accounts as instructed
  • The right to use your content to improve our AI features (anonymized and aggregated only)

We do not claim ownership of your content and will not use it for purposes beyond providing the Service without your explicit consent.

8. AI-Generated Content

Our AI content generation features are provided as tools to assist you. You are solely responsible for reviewing, editing, and approving all AI-generated content before posting. We do not guarantee the accuracy, quality, or appropriateness of AI-generated content.

9. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions.

10. Termination

We may suspend or terminate your account at any time for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Extended inactivity
  • Any reason with or without notice

You may cancel your subscription at any time through your account settings. Upon termination, your access to the Service will cease, and your data may be deleted according to our Privacy Policy.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ECHOPOST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless EchoPost and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

14. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to participate in class actions or class arbitrations.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms.

17. Contact Information

For questions about these Terms, please contact us at:

EchoPost Inc.

Email: legal@echopost.com

Address: 123 Tech Street, San Francisco, CA 94105